Job Title: Assistant Sales Manager Department: Motorcycle Sales Supervisor: Sales Manager and/or General Sales Manager Summary Description Lead individual teams within the Sales department while focusing on customer and employee retention. Set the tone in a fun, upbeat environment. Achieve success with our revolutionary, proven, sales process that is all about creating a…

Job Title: Customer Experience Specialist (CXI) Department: Motorcycle Sales Supervisor: General Sales Manager and/or General Manager Summary Description Focus on the relationship management of our customers and the seamless flow of our sales process. Communication is the key ingredient to success and this position is focused on the detail of communication and…

Job Title: Desk Assistant (Sales Team Administrative Assistant) Department: Motorcycle Sales Supervisor: Sales Manager and/or General Sales Manager Summary Description Assist the Sales Management Team with administrative work and data entry to provide a more fluid buying experience. Responsible for providing a full range of administrative support. Daily work performed…

Job Title: Event Coordinator Department: Administration Supervisor: General Manager and Marketing Coordinator/Director Summary Description Our business incorporates many small events throughout the year as well as many big events during selling season. These events are the basis for providing our customers with an exceptional experience. The Event Coordinator is critical to…

Job Title: Internet Fit Specialist Department: Internet Sales/CSC Supervisor: Internet Sales Manager Summary Description The Internet Fit Specialist makes every customer interaction an unforgettable experience, whether that's through inbound calls, emails, text and/or chats. The Internet Fit Specialist will also answer customer questions and schedule appointments. …

Job Title: MotorClothes/General Merchandise Associate Department: MotorClothes/Merchandise Supervisor: MotorClothes/Merchandise Manager Summary Description Provide courteous, knowledgeable assistance to customers; perform cashiering, stocking and other duties to promote efficient functioning of department. Resolve…

Job Title: Motorcycle Sales Associate/Fit Specialist Department: Motorcycle Sales Supervisor: Sales Management Team Summary Description Focus on the in-store customer experience; follow up with dealership customers & presentation of Harley-Davidson motorcycles. The sale of Harley-Davidson motorcycles to dealership customers appropriate to their preferences and needs…

Job Title: Parts Associate Department: Parts Supervisor: Parts Manager Summary Description Provide courteous, knowledgeable assistance to customers; perform cashiering, stocking and other duties to promote efficient functioning of department. Identify correct part numbers specific to a motorcycle. Resolve difficult customer…

Job Title: Receptionist Department: Administration Supervisor: Controller and/or Human Resources Assistant Summary Description Assist the office personnel of the dealership by greeting customers, answering the telephone, transferring calls, and taking messages for all dealership personnel. Assist office staff by typing letters and filing records. Duties & Responsibilities…

Job Title: Lot Porter Department: Service Supervisor: Service Manager Summary Description Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested. Duties & Responsibilities Provide prompt, dependable, high quality service to internal and external customers…

Job Title: Service Technician Department: Service Supervisor: Service Manager Summary Description Repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality. Duties & Responsibilities Accept work assignments from Service Advisor/Manager. Request parts for the job as…